25 May 2018
A cookie is a small file of letters and numbers that, if you agree, we may store on your browser or the hard drive of your computer or device, including mobile or handheld device (such as a smart phone or tablet), as you browse our Sites. It allows us to “remember” your actions or preferences over a length of time. Once set, it can be accessed by our Sites. It’s not harmful to your computers, mobile phones or other devices like a virus or other malicious code. Further information on cookies can be found at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
We only collect information we feel is essential for you to use our Sites efficiently and to improve services for you, for example:
- For technical purposes essential to the effective operation of our Sites;
- Enabling a service to recognise your device so you don’t have to give the same information several times during one task;
- Measuring how many people are using our Sites, to ensure there is enough capacity for our Sites to operate at a reasonable speed;
- Completion and support of the current activity being undertaken by the user, for example previously viewed pages or products;
- Monitoring the success of campaigns and competitions;
- Website and system administration, for example, tracking the number of website users for marketing purposes;
- Remembering pages viewed;
Our Website uses the following types of cookie each of which has its own specific lifetime:
- First Party Session cookie:This type of cookie is set directly by us and may only last until you close your browser. This allows our Sites to link the actions of a user during a browser session so that out Sites are able to store certain information whilst the user is browsing our Sites.
- First Party Persistent cookie: This type of cookie is set directly by us and lasts for longer, for example, to enable our Sites to recognise you when you return to our Sites. It is stored on a users’ device in between browser sessions and allows the preferences or actions of the user across our Site (or in some cases across different websites) to be remembered.
- Third party cookies: These are cookies that are not set by us but are instead set by a third party. Online advertising is a common example that often uses third party cookies.
We use the following categories of cookies:
- Strictly necessary cookies: These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
- Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using it. This helps us to improve the way our Sites works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies: These are used to recognise you when you return to our Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more detailed information about the individual cookies we use and the purposes for which we use them in the table below:
First Party Cookies (session & persistent)
Cookie Name and Type
What it is used for
The information from the following cookies will be used by the undernoted third parties in accordance with their privacy policies.
| category info
user allowed save cookie
- These cookies allow our web servers to respond to your actions such as browsing and registration & log-in. Remembering your search settings and showing you products/pages that you have recently visited. These cookies help to provide security using the website and display relevant content.
- Visitor data is collected to track visitor information such as which websites you have been to before visiting ours, new and existing visitors, number of visitors, to distinguish between visits from computer programmes and people, websites visited by a customer within a session and specific referring pages, country so that we can serve specific country content, where appropriate. The website wouldn’t work properly without these.
|utma (this is a persistent cookie and lasts for 2 years)
_utmb (this is a persistent cookie and lasts for 2 years)
_utmz (this is a persistent cookie and lasts for 6 months)
_qca (this is a persistent cookie and lasts for 5 years)
_utmv and _utmx
- These cookies enable Google Analytics software to work which helps us to take and analyse visitor information such as browser usage (e.g. how long you spend on our Sites, when you start and finish, the amount of times you visit, when your previous visit was), new visitors’ response to marketing and shopping times. This information enables us to produce reports to help us improve our Sites and to make our marketing activity more relevant. Please note, the data stored by these cookies can only be seen by us and Google.
Further information and guidance on cookies and how you can manage your browser settings can be found by accessing the following links: